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Privacy Policy

Privacy Policy 

Last Updated: 15th June 2025

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At Saffie's Glass Studio ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit or make a purchase from www.saffiesglassstudio.co.uk (the “Site”).

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We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

When you use our Site, we may collect the following personal data:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party services such as PayPal or Stripe)

  • Any information you provide through contact forms or custom order requests

  • Website usage data (e.g. via cookies, Google Analytics, or Wix tools)

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2. How We Use Your Information

We use your personal information to:

  • Fulfil and manage your orders

  • Communicate with you about orders, updates, or customer service queries

  • Send you updates or marketing emails (only with your consent)

  • Improve and personalise your experience on our website

  • Comply with legal obligations

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3. Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

  • Trusted third-party service providers (e.g. Wix, payment processors, couriers)

  • Legal authorities if required by law or to protect our rights

All third parties are required to keep your information secure and only use it for the agreed purpose.

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4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. for tax or accounting purposes).

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5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict data processing

  • Withdraw consent at any time (e.g. unsubscribe from emails)

To exercise any of these rights, contact us at contact@saffiesglassstudio.co.uk.

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6. Cookies

Our Site uses cookies to improve user experience and analyse traffic. You can choose to accept or decline cookies when you visit the site. 

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7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal data.

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8. Security

We take appropriate measures to protect your personal information from loss, misuse, or unauthorised access. However, no internet transmission is completely secure.

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9. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website with the updated date.

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10. Contact Us

If you have questions about this policy or wish to make a data request, please contact:
Email: contact@saffiesglassstudio.co.uk

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